Privacy Policy

Watsonville Spray Foam Insulation (“we,” “us,” or “our”) operates the website watsonvillesprayfoaminsulation.com. We are an insulation and spray foam service-area business serving Watsonville, California and the Central Coast. Our verified public contact method is 831-432-7982. We do not publish a verified public street address or email address; this policy does not reference one.

This Privacy Policy explains what information we collect through this website, why we use it, how estimate and service requests are handled, and the choices available to you. It is written to describe our actual practices without making legal promises we cannot support.

We collect the information you choose to provide when you submit an estimate or service request through our forms. The fields on our request form are: Full Name, Phone Number, Email, Address (your project or property address), and Service Request (the type of insulation work you are asking about). Your project address helps us determine serviceability in the Watsonville and Central Coast area.

When you submit a request, we also receive basic technical information your browser sends automatically, such as the page URL, the referring page, and a general user-agent string. We do not knowingly request sensitive personal data through our forms and ask that you not include information such as government identification numbers, financial account numbers, or full payment details in a request.

If you separately consent to text messages, we also record your consent state for each category of messaging, as described below. We do not infer text-message consent merely because you provided a phone number.

We use the information you submit to understand your insulation project, respond to your request, discuss scope, schedule an evaluation when appropriate, and provide a scope or estimate. Your project address is used to assess whether and how we can serve your location. We use your contact details to reach you about your request. We do not sell the information you submit through this website.

Submitting an estimate or service request through this website does not create a final service contract. Project-specific pricing is provided only after scope evaluation, because spray foam and insulation pricing depends on foam type, installed thickness, access, prep or removal, assembly requirements, and applicable code. No guaranteed response time is promised by submitting a request.

Our request form includes two separate, optional, and unchecked consent checkboxes. One covers marketing text messages (special offers, discounts, and service updates). The other covers non-marketing text messages (estimate scheduling, appointment reminders, and service notifications). You may select one, both, or neither, and selecting neither does not prevent you from requesting an estimate. We store each consent state separately. You may opt out at any time by replying STOP, as described in our Terms & Conditions.

We do not sell the personal information you submit through this website. We may share information with service providers who support our operations, such as customer service and request management, under appropriate instructions to act on our behalf.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This website may use standard technologies such as cookies and similar mechanisms to understand aggregate site use and to keep the site functioning. You can control or disable cookies through your browser settings; doing so may affect some site features. We do not use cookies to sell your personal information.

We retain information you submit only as long as needed to respond to your request, provide related service communications, and meet applicable recordkeeping needs. When information is no longer needed for these purposes, we remove it or de-identify it in the ordinary course.

We use reasonable security practices appropriate to the type of information collected. No method of transmission or electronic storage is fully secure, so we cannot guarantee absolute security. We limit access to submitted information to those who need it to respond to your request.

You may decline to submit a request, request that we limit how we contact you, or ask us not to send text messages by not consenting or by replying STOP. Because we do not publish an email address, the verified way to reach us about privacy questions is by phone at 831-432-7982.

Our services and this website are not directed to children, and we do not knowingly collect personal information from children through our forms. If you believe a child has submitted information to us, please contact us at 831-432-7982 so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the date above. Continued use of the website after changes are posted indicates acceptance of the updated policy.

For privacy questions or requests related to your information, contact Watsonville Spray Foam Insulation at 831-432-7982. See also our Terms & Conditions and Contact page.